Privacy Policy

This Privacy Policy explains how Ibiza VIP Move handles personal information when you visit this website or contact us about concierge, chauffeur or related private services.

Information we may receive

When you contact us by WhatsApp, email, telephone or the website enquiry form, you may provide information such as your name, telephone number, email address, travel dates, guest numbers, preferences, itinerary details and the services you request.

How we use information

We use personal information to respond to enquiries, prepare and coordinate requested services, communicate about bookings, manage operational requirements and maintain appropriate business records. We may also use limited information where necessary to protect our legitimate business interests, prevent misuse or comply with legal obligations.

Website analytics

If you accept analytics cookies, we use Google Analytics 4 to measure website usage, including page views and selected interaction events such as concierge, WhatsApp, phone, email and partner-interest clicks. Analytics is not loaded before consent. Advertising storage and ad-personalisation signals are disabled. You can withdraw or change your choice at any time using the Cookie settings control in the website footer.

Service providers and suppliers

Where necessary to fulfil a request, relevant details may be shared with selected service providers involved in the requested service, such as transport operators, accommodation providers, yacht or aviation partners, hospitality venues, security providers or other suppliers. We aim to share only information reasonably required for the service.

WhatsApp, email and third-party platforms

If you choose to communicate through WhatsApp, email or another third-party platform, that provider processes information under its own privacy terms. Some providers may process data outside the European Economic Area using their own lawful transfer mechanisms.

Retention

Information is retained only for as long as reasonably necessary for enquiries, service delivery, record keeping, dispute management and applicable legal or accounting requirements. Retention periods may vary depending on the nature of the interaction.

Your rights

Where the GDPR or other applicable privacy law applies, you may have rights to request access, correction, deletion, restriction, portability or objection to certain processing. You may also have the right to lodge a complaint with the competent data protection authority.

Contact

For privacy questions or requests, contact partnership@ibizavipmove.com or call +34 600 703 303.